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SAS/QC User's Guide

References

Ishikawa, K. (1982), Guide to Quality Control (Second Revised English Edition), Tokyo: Asian Productivity Organization.

Karabatsos, N. A. (1989), "In Memoriam: Dr. Kaoru Ishikawa: Quality Organizer," Quality Progress, 22, No. 6, 20.

Kume, H. (1985), Statistical Methods for Quality Improvement, Tokyo: AOTS Chosakai, Ltd.

Rodriguez, R. N. (1991), "Applications of Computer Graphics to Two Basic Statistical Quality Improvement Methods," Proceedings of the National Computer Graphics Association Conference, Chicago, April 1991, 17 -26.

Sarazen, J. S. (1990), "The Tools of Quality, Part II: Cause-and-Effect Diagrams," Quality Progress, 23, No. 7, 59 -62.

SAS Institute Inc. (1999), SAS Language Reference: Dictionary, Version 8, Cary, NC: SAS Institute Inc.

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