Frequently Asked Questions (FAQ)

Certifications
Enrollment/Registration
Graduation
Thesis/Dissertation Grade Policy
Transcripts and Academic Records
Tuition and Fee Adjustments
Veteran Services

Certifications

1. I need some type of document that says I am a student.
2. My lender, insurance company, government agency, etc. indicates that I need to be at a certain enrollment status. What is 'enrollment status'?
3. I have documents/request from my lender that require Registrar's signature. What do I do?
4. My lender is contacting me saying that they have not received documentation from the clearinghouse and now I am in default on my student loans.

Enrollment/Registration

1. What is Registration Services and where is it located?
2. What is required to enroll?
3. How do I add a class?
4. How do I drop a class?
5. I don’t have an adviser, or I don’t know who my adviser is, or I can never find my adviser – what do I do ?
6. What is an adviser hold? Why do I have an adviser hold? How do I remove an adviser hold?
7. How do I clear a hold on my enrollment?
8. How do I audit a course?
9. How do I cancel my enrollment for an upcoming semester ? Can I do it online?
10. I am in the military and I am being called to active duty. What do I need to do?
11. How do I reset my Personal Identification Number (PIN)?
12. How can I enroll in a closed section?
13. How do I enroll in two courses that are showing a time conflict?
14. Where do I find information on short courses?
15. Where do I find information on Internet courses?
16. Where do I enroll in correspondence courses?
17. How do I take a class as Pass No-Pass?
18. When should I file a Petition for Excessive Hours?
19. I have declared two degrees and am graduating this semester. I see only one degree on SIS. Why is my other degree not listed?

Graduation

1. How do I know if everything is in order for my graduation this semester?
2. Where can I get a Diploma Application?
3. If I did not file a Diploma Application will I still graduate?
4. How do I file a Diploma Application for two degrees?
5. I filled out a diploma application, but now I am not going to graduate until next semester. What do I need to do?
6. How do I graduate with distinction?
7. If I graduate with distinction, will it be printed on my diploma?
   
8. Will my minor(s) be printed on my diploma?
9. How do I get a graduation announcement placed in my hometown newspaper?
10. I am graduating with a degree in University Studies, which Commencement ceremony do I attend?
11. When and where is Commencement?
12. Where do I purchase caps, gowns and graduation announcements?
13. When will diplomas be ready?
14. Can someone pick up my diploma for me?
15. Can my diploma be mailed to an international address?
16. My diploma has been lost or damaged. Can/how do I get another one?

Thesis-Dissertation Grade Policy - 4-17-08

1. What is the basic change in thesis/dissertation grading that will take effect Fall 2008?
2. Why is OSU doing this?
3. Whose decision was this?
4. When does the new grading policy go into effect?
5. What happens to existing 'R' grades? Can they be changed to letter grades?
6. When is the last day I can turn in a change of grade form for an 'R' grade earned in a previous semester?
7. Can I change 'R' grades earned prior to Fall 2008 to 'SR' or 'UR'?
8. Will the 'R' grade totally disappear?
9. What effect do the new 'SR' and 'UR' grades have on a student's GPA?
10. What about the requirement for a 3.0 GPA in research hours to graduate? How will the research GPA be calculated?
11. Can a student be placed on academic probation for a series of 'UR' grades?
12. Can a student include courses in which a 'UR' was earned on a Plan of Study?
13. Can I give a grade of 'I' for a 5000 or 6000 course?
14. Which office can I call if I have other questions?

Transcripts and Academic Records

1. How can I request a transcript?
2. How much do transcripts cost?
3. How soon after the end of the semester can I get a transcript with the current semester grades on it?
4. Will you put my transcript in a signed, sealed envelope?
5. How do I pay to have a transcript sent by express delivery?
6. Do you mail transcripts overseas?
7. How long does it take to process my transcript request?
8. Can I receive my transcript by fax or e-mail?
9. Can I access and print my records on the computer?
10. Why can’t I request my transcript over the phone?
11. Can I request my transcript by e-mail?
12. Can I have a third party pick up my transcript?
13. Can I get a copy of my ACT scores, SAT scores, or transcripts from my high school or other institutions?
14. How can I get my name changed on my academic records?
15. How do I change my major and adviser?
16. How do I change my address?
17. How do you interpret the abbreviations for the GPA columns on the Official Academic Transcript?

Tuition and Fee Adjustments

1. If I am a graduate assistant, does my spouse pay in-state tuition?
2. Who can explain my Bursar bill?
3. What does the Faculty/Staff Tuiton and Fee Waiver cover?
4. When are the Faculty/Staff Tuition and Fee Waiver due?
5. Will the Faculty/Staff Tuition and Fee Waiver cover NOC courses?

Veteran Services

1. How do I apply for Education Benefits?
2. How long will it take for the Department of Veterans Affairs to begin monthly payments?
3. Are there any other forms that need to be submitted?
4. How many credits do I have to take? What are graduate student requirements?
5. Do I have to attend class every day?
6. Do I have to contact the Veteran Services Office again once I am certified?
7. What if I withdraw from school during the semester?
8. What happens if I drop a course?
   
9. Will the VA pay for courses that are not in my major program?
10. Can I receive the GI Bill all year?
11. It is the first of the month and my check is late. What should I do?
12. As a student eligible to utilize Department of Veterans Affairs Educational Benefits, can I also apply for federal financial aid or scholarships?
13. VA Regional Office contact information