Logging In to WebFOCUS

• Windows XP Users
  • User Name:   first.last@okstate.edu
    Password:    O-Key Password
• Windows 2000 and earlier Users
  • Login includes Domain:
    • User Name:  O-Key Username
      Password:    O-Key Password
      Domain:         OSU
  • Login does NOT include Domain:
    • User Name:  OSU\O-Key Username
      Password:    O-Key Password
• Mac Users
  • Safari and Firefox Browsers
    • User Name:  OSU\O-Key Username
      Password:    O-Key Password
  • IE for Mac Browser
    • User Name:  O-Key Username
      Password:    O-Key Password
      Domain:         OSU

If you have tried to log in to WebFOCUS but were unable to access the website, please contact the IT Help Desk (744-4357) for assistance or view the help information below.

After logging in, this screen will display pertinent O-Key information.

Windows XP users:

Use your first.lastname@okstate.edu email account to login.

User Name:  first.lastname@okstate.edu
Password:   O-Key Password

Windows 2000 and earlier Windows version users:

Use your O-Key Username to login: (this method also works for Windows XP users)

Your O-Key Username is a 4-7 character username that is assigned to you when you activate your O-Key account.
If you do not know your O-Key Username, you can find it by logging in to your O-Key account as noted above.

Mac users:

Use your O-Key Username to login:

Browser Issues:

Even though web pages may be written to comply with web-based standards, different operating systems and browsers, as well as different versions of the same browser, may implement or interpret those standards differently. The result of how browsers implement standards can result in web pages being rendered differently as well as browser responses to particular conditions appearing inconsistent.

However, even with different browsers and different browser versions, there are a few items that can routinely cause problems when logging in to O-Key.

Delete / Clear Temporary Internet Files / Internet Cache
Browsers "cache" or save web information in a designated directory on your computer. If the allowed space is getting full or there is old data related to the current page saved in cache, this can create issues with current browser operations. Also, it is a good practice to periodically clear the temporary cache file as this will generally improve browser performance. Clearing or deleting temporary internet files or the internet cache (it is all referring to the same thing - different browsers refer to the action and the files differently) is usually located under the menu item Tools / Options or Tools / Internet Options.

Once you clear the internet cache, close ALL browser windows, then reopen the browser and try again. This action corrects many typical browser issues.

Saved Passwords
Allowing an application to "Save" or "Remember" passwords is not a good security practice personally and is a violation of OSU computer security standards. Also, saved passwords can create login issues as your workstation attempts to apply an invalid password.

Verify your workstation does not have any saved passwords. Note: Microsoft applications can be set up to share credentials. This is an acceptable practice as long as you lock your workstation whenever you are not present.

Invalid Security Certificate
Occasionally, some browsers will report the server's security certificate is invalid. Usually, options are provided to "Continue to the web site" or "Do not continue to the web site". Since this is a valid request to access WebFOCUS, select the option to "continue to the web site".

The IT Help Desk (405-744-4357) can assist with O-Key Login difficulties.