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Windows XP users:
Use your first.lastname@okstate.edu
email account to login.
User Name: first.lastname@okstate.edu
Password: O-Key Password
Windows 2000 and earlier Windows version users:
Use your O-Key Username to login: (this method also works for
Windows XP users)
Your O-Key Username is a 4-7 character username that is
assigned to you when you activate your O-Key account.
If you do not know your O-Key Username, you can find it by
logging in to your O-Key account as noted above.
| If the login does NOT include Domain: |
If the login DOES include Domain: |
User Name: OSU\O-Key Username
Password: O-Key password |
User Name: O-Key Username
Password: O-Key password
Domain:
OSU |
Mac users:
Use your O-Key Username to login:
| Safari and Firefox Browsers: |
Internet Explorer for the Mac: |
User Name: OSU\O-Key Username
Password: O-Key password |
User Name: O-Key Username
Password: O-Key password
Domain:
OSU |
Browser Issues:
Even though web pages may be written to comply with web-based standards, different operating systems
and browsers, as well as different versions of the same browser, may implement or interpret those
standards differently. The result of how browsers implement standards can result in web pages being
rendered differently as well as browser responses to particular conditions appearing inconsistent.
However, even with different browsers and different browser versions, there are a few items that can
routinely cause problems when logging in to O-Key.
Delete / Clear Temporary Internet Files / Internet Cache
Browsers "cache" or save web information in a designated directory on your computer. If
the allowed space is getting full or there is old data related to the current page saved in cache,
this can create issues with current browser operations. Also, it is a good
practice to periodically clear the temporary cache file as this will generally improve browser
performance. Clearing or deleting temporary internet files or the internet cache (it is all
referring to the same thing - different browsers refer to the action and the files differently)
is usually located under the menu item Tools / Options or Tools / Internet Options.
Once you clear the internet cache, close ALL browser windows, then reopen the browser and try again.
This action corrects many typical browser issues.
Saved Passwords
Allowing an application to "Save" or "Remember" passwords is not a good security practice
personally and is a violation of OSU computer security standards. Also, saved passwords can create login
issues as your workstation attempts to apply an invalid password.
Verify your workstation does not have any saved passwords. Note:
Microsoft applications can be set up to share credentials. This is an acceptable practice as long as you lock
your workstation whenever you are not present.
Invalid Security Certificate
Occasionally, some browsers will report the server's security
certificate is invalid. Usually, options are provided to "Continue to
the web site" or "Do not continue to the web site". Since this is a
valid request to access WebFOCUS,
select the option to "continue to the web site".
The IT Help Desk (405-744-4357) can assist with O-Key
Login difficulties.
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