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FACULTY *Pending approval of adjunct faculty or lecturer status
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B.S. - St. Procopius College; M.S. Arizona State
University.; Ph.D. – Ibid. Dr. Michael Branson is an Associate Professor in the
School of Industrial Engineering and Management at Oklahoma State
University and serves as Director of the M.S. in Health Care
Administration degree program. Prior to coming to Oklahoma State
University, Dr. Branson’s served as a Systems Planner with Conoco,
Inc. His research emphasis has been in the areas of design,
implementation and analysis of health information systems as well as the
application of operations research techniques and statistical analysis in
health care systems. Along with authoring numerous articles in
this field, he has been involved in various health related projects
including the development of a statewide health statistics information
system and outpatient information systems. Kenneth E. Case,
P.E. B.S.E.E. - Oklahoma State University; M.S.I.E. - Ibid.;
Ph.D. - Ibid. Kenneth E. Case is Regents Professor of Industrial
Engineering and Management and Interim Director of the Master of Science
in Engineering and Technology Management program. He teaches and
consults extensively in the area of quality, ranging from statistical
applications to Total Quality. He is certified by the ASQ in
Quality, Reliability, Auditing, and Management, and by APICS in Production
Management. He is a member of the National Academy of Engineering,
and was named Outstanding Engineer in Oklahoma. He served as a
Senior Examiner (1988-1990) and as one of nine members of the Panel of
Judges (1991-1993) for the Malcolm Baldrige National Quality Award.
He also served as a Judge (1994) during the Oklahoma Quality Award’s
inaugural year. He is an Academician and Board Member of the
International Academy for Quality, a worldwide group of only 75 quality
experts. Ken has received numerous recognitions for teaching,
including multiple receipt of National Technological University’s
Outstanding Teacher Award and Industrial Engineering’s Pritsker Teaching
Award. Goutam
Chakraborty B. Tech. - Indian Institute of Technology; M.S. -
University of Iowa; Ph.D. - Ibid. Goutam Chakraborty, Associate Professor of Marketing at
Oklahoma State University has taught new product development, data base
and internet marketing, marketing research, multivariate methods in
marketing, and managing products in a global market with emphasis on
Europe for the last seven years. He has presented numerous research
programs and workshops to managers, educators, and research professionals
in the U.S., Europe and India. He has won many teaching awards
including the ‘Regents Distinguished Teaching Award’ at O.S.U. His
research has been published in many scholarly journals. In addition,
he serves on the editorial review board of Journal of Business Research
and Journal of Academy of Marketing Science. He has also consulted
extensively on aspects of new product development and forecasting with
companies such as Aetna, MerCruiser, etc. For more biographical
information see his home page at:
www.bus.okstate.edu/goutamc Camille F.
DeYong B.S. - Oklahoma State University; M.En. - Ibid.; Ph.D. -
Ibid. Dr. Camille Frye DeYong is an Assistant Professor in Industrial Engineering and Management at Oklahoma State University. Prior to joining OSU, she taught at the University of Central Oklahoma and had several years’ experience in the transportation services industry. She is an ASQ Certified Quality Engineer, and has served as an Examiner for the Oklahoma Quality Award. Dr. DeYong has consulted and performed research with multiple service organizations, including the Oklahoma Department of Transportation, the U.S. Army Materiel Systems Analysis Activity and the City of Stillwater, Oklahoma, in the areas of performance metrics and customer satisfaction measurement. She has presented numerous seminars on the topics of identifying performance metrics, strategic planning and life cycle costing. She has authored six technical papers and one book chapter. Her research interests are in the areas of total quality management, economic analysis and service quality. Dr. DeYong is a member of IIE, ASQ, ASEE and Sigma Xi. 1991 B.A. University of Tennessee, M.B.A – Ibid; Ph.d. - Ibid Robert Dooley is an assistant professor of management at Oklahoma State University. He has published in the Strategic Management Journal, California Management Review, Journal of Business Ethics, and Research in Corporate Social Performance and Policy. His research interests include the effect of top management team dynamics on the strategic decision making processes, industry and competitive dynamics, and corporate social performance. He is a member of the Academy of Management, Southern Academy of Management, International Association of Business and Society, and Strategic Management Society. B.S. - Iowa State University; M.S. - Ibid.; Ph.D. – University of Nebraska Dr. Kenneth K. Eastman is an associate professor of management and the MBA director at Oklahoma State University. His research interests are mainly in the areas of leadership and organizational politics. He has published articles in such journals as Academy of Management Review, Academy of Management Journal, and Journal of Applied Psychology. He has conducted numerous seminars on leadership and organizational politics. He has received the Chandler-Frates & Reitz (1994), Greiner (1995), Regents Distinguished Teaching (1995), and the University Extension Faculty Excellence Award. He has presented seminars, workshops, and lectures in the areas of executive leadership to ONEOK, Transok, Saxton and others. B.S. - Oklahoma State University; J.D. - Oklahoma City
University Joe Fowler is Professor of Legal Studies in
Business. He has served as Executive Assistant to the President at
OSU; Interim Associate Dean for the College of Business Administration;
and Program Manager of the Center for Entrepreneurship and Economic
Development. He received the Greiner Teaching Award in 1998 and the
Regent's Distinguished Teaching Award in 1996. He was also named
Outstanding Teacher of the Year in the College of Business Administration,
and received the Halliburton Effective Teaching Award for the College of
Business Administration. . Earlier, he was a faculty member at the
University of Central Oklahoma, and Assistant Municipal Counselor for the
City of Oklahoma City. Joe is the author of articles appearing in
the Oklahoma Bar Journal, Journal of Small Business Management, and
Southern Law Journal. He is a Member of the Oklahoma Bar
Association and the Academy of Legal Studies in Business. While
earning the J.D. degree, he was named the OCU Outstanding Law
Student. Gary L.
Frankwick B.B.A. - University of Wisconsin-Madison; M.B.A. -
University of Wisconsin-Oshkosh, Ph.D. - Arizona State
University Gary L. Frankwick is an associate professor of
marketing.. He has published research in the Journal of Marketing,
Journal of Business Research, International Journal of Technology
Management, Journal of Strategic Marketing, Journal of Marketing for
Higher Education, and Sloan Management Review. Current
research activities include cross-functional teams in new product
development and virtual enterprise creation for new product
development. Teaching interests include marketing strategy and
management, new product development, and business-to-business
marketing. Martin S. High homepage | email B.S. - The Pennsylvania State University, M.S, Ph.D Ibid Associate Professor of Chemical Engineering. Marty has taught our undergraduate Unit Operations Laboratory courses, the College's core course in thermodynamics, and a graduate course he developed, Introduction to Polymer Science and Engineering. Marty is interested in all aspects of chemical engineering. A few years ago, he worked in process monitoring and control of a chip carrier manufacturing process at IBM. Since then, he has been heavily involved in applied thermodynamics. More recently, he moved into the area of the thermodynamics of polymer systems. Marty's current research revolves around the study of polymer physical chemistry and applied polymer science. In particular, he is interested in the transport and thermodynamic properties of gases in polymers, polymer solutions, and polymer blends. One of his group's more interesting experimental approaches uses a quartz crystal as a highly sensitive balance to measure the transport of solvent into a polymer film. Marty's teaching interests include transport phenomena, thermodynamics, process dynamics and control, and polymer science and engineering. Ricki Ingalls
homepage | email Dr. Ingalls joined the faculty in the School of Industrial Engineering and Management at Oklahoma State University in the Fall of 2000 after 16 successful years in industry with companies such as Compaq, SEMATECH, General Electric and Motorola. His positions at Compaq included an executive position as the Manger of Supply Chain Modeling for the corporation and managerial experience in the Supply Chain Strategy group. In most of his 9 years at Compaq and 3 years a SEMATECH, Dr. Ingalls was focused on developing models and performing analysis on large-scale supply chain problems. For four of his years at Compaq, he was responsible for developing the Compaq Corporate Supply Chain Managment Strategic Plan, which guided the growth and change of Compaq's global supply chain. Manjunath Kamath homepage | email B.Tech - Indian Institute of Technology, Madras;
M.E. - Indian Institute of Science, Bangalore; Ph.D. - University
of Dr. Manjunath Kamath is an Associate Professor in
the School of Industrial Engineering and Management and Director of the
Center for Computer Integrated Manufacturing at Oklahoma State University,
Stillwater, OK. His primary areas of interest are stochastic modeling and
queueing theory, analytical performance modeling of manufacturing systems,
object-oriented modeling and simulation of discrete-event systems, and
Petri nets. He has served as Principal Investigator or Co-Principal
Investigator on several projects funded by the National Science Foundation
and the AT&T Foundation involving the design and development of
advanced modeling environments and integrated production management
systems. Dr. Kamath has authored or co-authored two handbook/book chapters
and over 25 papers in refereed journals and conference proceedings in the
areas of simulation, queueing, and production systems modeling and
analysis. He has organized and chaired several invited sessions at INFORMS
and IE Research Conferences. In 1997, he was a Co-Guest Editor for a
special issue on Competitive Manufacturing Systems of Sadhana, a journal
published by the Indian Academy of Sciences. Dr. Kamath is a member of
IEEE, IIE and INFORMS. Janet I.
Kimbrell B.S. - Southeastern Oklahoma State University; M.P.A. -
University of Texas, Arlington; Ph.D. - Oklahoma State
University Janet I. Kimbrell is an Associate Professor in the
School of Accounting. She has authored several articles in journals
such as Journal of Management, Joint Cost Allocation, Journal of
Accounting, Auditing and Finance, Advances in Accounting.
Research interests include individual decision theory, game theory,
auditing, cost allocation and most recently, brain dominance theory.
She has also been the author and technical reviewer for AICPA courses as
well as the author of a several published cases, proceedings and
conference papers, and an instructor’s manual. Her current research
is involved with analysis of health care costs. Janet's primary
teaching interests are in the financial and managerial accounting
areas. She has taught financial accounting for MBAs, and managerial
accounting for MBAs and health care administrators. B.A. - Oklahoma State University; M.S. - Ibid.; Ph.D. -
Ohio State University Ken Kiser, Ph.D., is a faculty member in the Department
of Sociology at Oklahoma State University. From 1988 to 1990 he was
a visiting professor in the Department of Industrial and Systems
Engineering at Virginia Tech. During that time he was also Associate
Director of the Virginia Center for Organizational Quality and
Productivity. His primary teaching and research focus is the area
of organizational change with a special focus on the design features and
implementation strategies of various organizational change, improvement,
and performance measurement processes. He is the co-author with
Marshal Sashkin, of two books – Total Quality Management, 1990; and
Putting Total Quality Management to Work, 1993. The latter book is
currently under revision. Dr. Kiser’s other area of research and
teaching examines the relationship between work and family in contemporary
American society. In addition, Dr. Kiser has been actively involved
in field research and consulting activities with a number of American
organizations, in both the private and public sectors, over the last 20
years. Marilyn (Meg)
G. Kletke B.A., The Colorado College; M.S., Iowa State University; Ph.D.,
Oklahoma State University. Meg
Kletke is a Professor of Management in the College of Business
Administration at Oklahoma State University. Dr. Kletke has been
recognized for excellence in instruction through the AMOCO Foundation
Outstanding Teaching Award, OSU, 1987 and the Greiner Outstanding Teaching
Award, College of Business Administration, OSU, 1990. Her
publications include "An Empirical Investigation of the Effects of
Decision Aids on Problem-Solving Processes," Decision Sciences Journal;
"Decision Support Software on Bidding for Job Interviews," Management
Science; "The Measurement of Computer Literacy: A Comparison of
Self-appraisal and Objective Tests," International Journal of
Human-Computer Studies; "Integration of Microcomputers into the
Organization: A Human Adaptation Model and the Organizational Response,"
Journal of Microcomputer Systems Management; "Individual Adjustment During
Technological Innovation: A Research Framework," Journal of Behavior and
Information Technology; "The Design and Implementation of Intuitive
Support for Knowledge-Based DSS," Human Factors in Information Systems.
She is a member of the Decision Sciences Institute, Institute of
Management Science, The Association for Computing
Machinery. William Kolarik, P.E. homepage | email B.S.I.E. Louisiana State University; M.S.I.E. Ibid, Oklahoma State University; Ph.D. Professor and Head of School of
Industrial Engineering and Management. Administrative and teaching
assignments and research projects involving quality, reliability,
maintainability, experimental design, and economic analysis, with
industrial and agriculture applications in product and process definition,
deployment, design, and delivery. Responsibilities include leadership and
management for a comprehensive BS, MS and PhD degree granting school.
Anthony F. (Tony)
Maggio B.S. - Louisiana State University Tony Maggio is an Executive in Residence with the
College of Engineering, Architecture & Technology at Oklahoma State
University. Since his retirement in 1993, he has been a private
consultant in the area of technology management. Prior to his
retirement, he was Senior Vice President and Chief Technical Officer of
Seagate Technology, Inc., where he directed the worldwide R&D and
product development efforts for Seagate’s four design centers. He
was responsible for all aspects of technical strategy, planning, product
design and development, from research to high volume production. He
acquired extensive experience in dealing with the problems, methods and
economics of designing and manufacturing highly competitive,
time-to-market products in locations around the world, including the
Pacific Rim and Europe, as well as in the U.S. Prior to his position
with Seagate, Mr. Maggio held the position of Vice President of Operations
and Engineering for the Imprimis / Control Data disk drive plant in
Oklahoma City, where he was responsible for Planning, Research,
Development and Manufacturing. He began his more than 40-year career
in the electronics and computer industry as a design Engineer with General
Electric. During this time, he served in key design, technical
management and executive positions in G.E., Honeywell, Control Data and
Seagate. He has served as a member of the Board of Directors of the
Oklahoma Center for the Advancement of Science and Technology and as
Chairman of the Industry Advisory Committee for the Oklahoma Center for
the Oklahoma Center for Integrated Design and Manufacture at Oklahoma
State University. David E.
Mandeville B.S.I.E. - General Motors Institute; M.S.I.E. - Purdue
University; Ph.D. - Ibid. David Mandeville’s industrial and research experiences
focus on management and workforce performance. David has taught
Engineering Management courses at Oklahoma State University for the past
12 years. Prior experience includes managing process improvement
activities at Questor, Baxter-Travenol, Sherwin Williams and Target
Stores. His activities in these industries supported R&D,
engineering, manufacturing, logistics and sales functions. The
programs he managed involved innovative project management approaches, new
process development, training, and team-based improvement processes.
David's educational background includes organizational behavior and
development, industrial training, industrial engineering, and
ergonomics. B.A. Oklahoma State University, M.B.A. – Ibid. , Ph.D - Ibid. Phi Kappa Phi, Beta Gamma Sigma. Coauthor of articles in the Journal of Small Business Management, The American Journal of Small Business, Psychological Reports, Advances in Consumer Behavior, and International Marketing Review. Current research focuses on cultural differences in international marketing and service quality. Served on the faculty of Memphis State University. Served as marketing research assistant, Dow Chemical Co., Midland, Michigan. Presented hundreds of seminars to public and private institutions on service quality, small business management, and sales management. Amoco Foundation Award as University Teacher of the Year; Outstanding Teacher of the Year, Oklahoma State University; University Extension Faculty Award; and Kenneth and Leitner Greiner Undergraduate Teaching Award. Stephen J.
Miller B.S. - Oklahoma State University; M.S. - Ibid.; Ph.D. -
University of California, Los Angeles Stephen Miller is Professor of Marketing and Director,
International Business Programs, at Oklahoma State University. His
instruction integrates marketing strategy, international marketing,
international business, and total quality management. He has
lectured in Brazil, Bulgaria, Indonesia, Japan and the U.K. and has
traveled extensively to Pacific Rim, Latin America, and East Central
Europe countries. Dr. Miller has over 40 academic publications and
technical reports dealing with marketing and related issues. He
works closely with the business and governmental communities to enhance
their export activity and global competitiveness. He is current
chairman of the Governor's International Team and serves on the
Oklahoma District Export Council. Dr. Miller has conducted numerous
management development seminars for industry and has served the university
in a number of administrative capacities including Head, Department of
Marketing and Director, Center for Product and Service Quality. He
has also been an OSU leader in the application of telecommunications
technologies to distance education. Gregory C.
Mosier B.S. - Oklahoma State University; J.D. - University of
Kansas; Ed.D. - Oklahoma State University Gregory Mosier is Regents Service Professor at OSU and
on the faculty in Economics and Legal Studies in Business. He
teaches upper division and graduate courses in business law, employment
law, commercial transactions, business organizations, and legal
environment of business. He has served as Associate Dean, College of
Business Administration, and was chosen to serve as Interim Dean during
1994-5. He is Curriculum Committee Chair for NTU's International MBA
Program, and was a key leader in the implementation of OSU's M.S. in
Telecommunications Management Program. Prior to joining the OSU
faculty, Dr. Mosier was a practicing corporate attorney for several years.
He has received the College of Business Administration Outstanding
Teaching Award, the MBA Outstanding Faculty Award and the University
Extension Faculty Excellence Award. He has a long record of long record of publications,
and has lectured throughout the U.S. and internationally. B.A., College of William and Mary; Ph.D., Arizona State University.. Professor of Marketing and Miller Professor of Business
Administration. Author of 60+ refereed articles in publications,
including The Journal of Marketing Research, Journal of Marketing,
Decision Sciences, Journal of Applied Psychology, and Journal of
Marketing and Public Policy. Currently, John is the President of the
Society of Consumer Psychology. Author of the textbook Consumer Behavior
(5th Edition, 1998, Prentice-Hall). The 3M Model of Motivation and
Personality (Kluwer Academic Press, 2000), and the tradebook Judgment
Calls: High Stakes Decisions in a Risky World (Simon & Schuster, 1993;
Fireside Books, 1995). Current research interests focus on the motivation
and personality factors influencing consumer and managerial decision
making. On the review board of Journal of Marketing. Member of American
Marketing Association, Society for Consumer Psychology, Association for
Consumer Research, American Psychological Society, and Society of Judgment
and Decision-Making. John W.
Nazemetz B.S.I.E. - Lehigh University; Ph.D. -
Ibid. John Nazemetz is Associate Professor of Industrial
Engineering and Management and Director of the Manufacturing Systems
Engineering Program. He is also on the Manufacturing Systems
Engineering Curriculum Committee of National Technological
University. Dr. Nazemetz’ areas of teaching, research, and
consulting expertise include manufacturing processes, manufacturing
systems design, computer integrated manufacturing, and computer aided
design. He has industrial experience with Ortho Diagnostics and Abex
Corporation, plus consulting engagements in the areas of manufacturing and
facilities design. He is the author of two books, several papers,
and has presented talks in the U.S. and internationally. In
addition, Dr. Nazemetz is a former Chair of the OSU Faculty Council and
former Chair of the State Regents for Higher Education Faculty Advisory
Committee. David B. Pratt,
P.E. B.S.I.E. - Oklahoma State University; M.S.I.E. - Ibid.;
Ph.D. - Ibid. David Pratt is an Associate Professor and the Graduate
Program Director in the School of Industrial Engineering and Management at
Oklahoma State University, Stillwater, OK. He has over twelve years
of technical and managerial experience in the petroleum, aerospace, and
pulp & paper industries. His research and teaching interests
include advanced modeling environments, manufacturing systems design,
economic analysis, and the assurance sciences. He is a registered
Professional Engineer, an APICS Certified Fellow in Production and
Inventory Management, and an ASQ Certified Quality Engineer. He is a
member of IIE, NSPE, APICS, TIMS, and ASQ. Dr. Pratt has been a
principal or co-principal investigator for over $1,000,000 worth of
research funding, has co-authored an engineering economy text book, has
authored or co-authored 16 technical papers or book chapters, and has
taught multiple industry workshops on the subjects of enterprise
integration and life cycle costing. He has chaired or co-chaired 20
Masters theses or creative components and 3 doctoral dissertations.
In 1992 he was co-recipient of the Institute of Industrial Engineers
Outstanding Technical Paper Award. B.I.E. GMI Engineering & Management
Institute; M.S. Virginia Polytechnic Institute and State Major areas of teaching and research
include Ramesh
Sharda B. Eng. - University of Udaipur; M.S. - The Ohio State
University; M.B.A. - University of Wisconsin, Madison; Ph.D. -
Ibid. Ramesh Sharda is Conoco / DuPont Professor of Management
of Technology and a Regents Professor of Management Science and
Information Systems in the College of Business Administration at
OSU. He started and served as the Interim Director of the M.S. in
Telecommunications Management Program at Oklahoma State University.
He is the founding editor of Interactive Transactions of OR / MS, an
INFORMS electronic journal. He is also the computer science editor
of OR / MS Today, and an associate editor of the INFORMS Journal on
Computing. Ramesh has co-edited three books and is the editor for a
Kluwer book series in Computer Science / Operations Research
Interfaces. His research interests are in optimization applications
on desktop computers, information systems support for new product
development, neural networks, business uses of the Internet, and knowledge
networks. He and his colleagues are working on using the information
technology to facilitate electronic commerce between the U.S. government
and small business. This work, sponsored by the CATT program, has
resulted in development of SCORE, a tutorial for small businesses,
hands-on Internet training materials, and development of a web
site. Charlene
Yauch homepage | email Adjunct Faculty: B.S. – Oklahoma State University - John Best is a Senior
Quality Engineer with Seagate Technology and currently holds the position
of Six Sigma Master Black Belt. In this role he conducts worldwide
training and consulting in breakthrough improvement tools and techniques.
He has a B.S. in Industrial Engineering and Management from
Oklahoma State and currently serves on the OSU-OKC Engineering Technology
faculty teaching courses in quality technology and operations
management. Best also has served as a consultant and seminar
leader teaching continuous improvement and applied statistical techniques
to business and industry including local, state and federal government,
military, manufacturing, public education and health care. Prior to
Seagate he was Manager of Control Systems Support Engineering at CMI
Corporation in Oklahoma City. Best is a Senior member of the
American Society of Quality and is recognized by ASQ as a Certified
Quality Engineer. M B.S. – Oklahoma State University, M.S. Univ. of Oklahoma - Mike Carolina, a recently retired Engineering Director from Lucent Technologies, is currently employed by Oklahoma State University with varied responsibilities related to research and instructing in the MSETM program. His past experience includes employment by Western Electric Co. and AT&T Corporation. Mike has been on the MSETM Advisory committee since its inception in 1997. B.S. Drake University; MBA Drake University - Deborah Herrmann is a retired V.P. of Finance and Systems for Diesel Recon (Subsidiary of Cummins Engine Company) She has an extensive background in financial systems, strategic planning and accounting with companies such as American Desk Manufacturing, Mobil Chemical and Fisher Control International. Deborah is certified in Production and Inventory Management, a Certified Public Accountant and a Certified Management Accountant. B.S. I.E., Iowa State University, MBA Harvard Business School - Rudy Herrmann is the President and CEO of Dover Resources, Inc a subsidiary of Dover Corporation and a member of the MSETM Advisory Committee. Mr Herrmann also serves as a board member of Made2Manage Systems, Inc., and Goodwill Industries of Tulsa. He is also a Governor of the Iowa State University Foundation and an Institute of Industrial Engineers Fellow. Anthony F. (Tony)
Maggio B.S. - Louisiana State University - Tony Maggio is an
Executive in Residence with the College of Engineering, Architecture &
Technology at Oklahoma State University. Since his retirement in
1993, he has been a private consultant in the area of technology
management. Prior to his retirement, he was Senior Vice President
and Chief Technical Officer of Seagate Technology, Inc., where he directed
the worldwide R&D and product development efforts for Seagate’s four
design centers. He was responsible for all aspects of technical
strategy, planning, product design and development, from research to high
volume production. He acquired extensive experience in dealing with
the problems, methods and economics of designing and manufacturing highly
competitive, time-to-market products in locations around the world,
including the Pacific Rim and Europe, as well as in the U.S. Prior
to his position with Seagate, Mr. Maggio held the position of Vice
President of Operations and Engineering for the Imprimis / Control Data
disk drive plant in Oklahoma City, where he was responsible for Planning,
Research, Development and Manufacturing. He began his more than
40-year career in the electronics and computer industry as a design
Engineer with General Electric. During this time, he served in key
design, technical management and executive positions in G.E., Honeywell,
Control Data and Seagate. He has served as a member of the Board of
Directors of the Oklahoma Center for the Advancement of Science and
Technology and as Chairman of the Industry Advisory Committee for the
Oklahoma Center for the Oklahoma Center for Integrated Design and
Manufacture at Oklahoma State University. Colonel Don Pitts, USAFR, is the senior reserve advisor
on the USAF Chief of Safety’s staff. Assigned to Headquarters U.S. Air
Force, Pentagon, he is a command pilot with 19 years operational fighter
experience. He is a graduate, with excellent recognition, of the Air War
College. Since leaving active duty he has flown as a commercial pilot for
American Airlines including eight years at the Maintenance and Engineering
Center, Tulsa Oklahoma, where he performed functional check flights and
new equipment evaluation flights on B-727, DC-9, DC-10, and A-300
aircraft. His aviation experience outside of the cockpit includes formal
training in aircraft accident investigation, aircraft maintenance and
flight safety. As Chairman of the Allied Pilots Association, National
Safety and Training Committee he led an organization of pilot volunteers
and staff serving a non-profit corporation. Their mission addressed
commercial aviation safety hazards faced worldwide by nearly 14,000 pilots
flying 2,500 daily operations. He is a Charter member of the Commercial
Aviation Safety Team – an industry-government coalition designed to
support the FAA Safer Skies program. This team addresses the national goal
of reducing commercial aviation fatal accidents by 80% over a 10-year
period. He serves on the NASA Aviation Safety Program Executive Council
and is a member of the FAA’s Aviation Rulemaking Committee addressing data
driven safety processes for commercial aviation. Mr. Watson is President and Managing
Partner of Business Systems Solutions, Inc. He has a bachelor of arts
degree in liberal studies from Taylor University, a master of science
degree in systems management from the University of Southern California, a
master of arts degree in legal analysis from Antioch University School of
Law and a master of science degree in industrial engineering from Oklahoma
State University. Mr. Watson was inducted into the International Academy
for Quality in 1997 and currently serves as its Secretary-Treasurer. Mr.
Watson is a Past-President and Fellow of the American Society for Quality
(ASQ), Companion of the Institute for Quality Assurance in the United
Kingdom, and a Fellow of the Australian Organization for Quality, the
Quality Society of AustralAsia and the World Productivity Science Council.
Mr. Watson was awarded the 2001 ASQ Lancaster Medal recognizing his global
efforts in extending the body of quality knowledge and the 2001
Association for Quality & Participation (AQP) President’s Award in
recognition of his career contributions to the quality profession. Also in
2001, Mr. Watson delivered a 50th Anniversary Deming Lecture to the
Japanese Union of Scientists and Engineers. In 2000 he was named one of
the global “21 voices of quality in the 21st century” by Quality Progress
magazine. Since 1993 Mr. Watson has provided executive quality consulting
services to some of the world’s leading firms that include: Nokia Mobile
Phones, Hewlett-Packard, DuPont, Monsanto, American Express, Ford,
ExxonMobil, ST Microelectronics, and Toshiba. Previously, he served as
Program Manager for Quality Leadership at Hewlett-Packard, Director of
Corporate Quality for Compaq Computer, and Vice President of Quality at
Xerox. He has authored or collaborated on over ten books. *Pending
approval of adjunct faculty or lecturer status | |
