Syllabus

Course Materials

Assignments

Benchmarking Websites

Video Resources

Homework Log

 Class Meeting

ETM 5291 Spring 2001 - Course Schedule

Instructor:

Dr. Camille DeYong
Industrial Engineering and Management

322 Engineering North
Stillwater OK 74078
 405-744-6055 (Office)
405-744-5033 (FAX)|
 email:deyong@okstate.edu

Logistics:


Engineering Extension - OSU
Phone:  (405) 744-5148     (Kristi Wheeler)
Fax:     (405) 744-5033
e-mail:  kjwheel@okstate.edu

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Course Materials: Readings

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Assignments: Case

Project

Homework


Assignments should be submitted as follows:

  • Email (preferred) should be sent to enhmwk@okstate.edu
  • If submitting by e-mail, your e-mail should have a subject line that includes the course number, your name and assignment, example, ETM5231/Brenda Johnson/Assignment 1. When sending by e-mail, keep your copy of your e-mail until you know that I have received your transmission.
  • Your assignment should be sent as an attachment, not as an e-mail message itself.
  • Faxes should be sent to 405-744-5033 Course number, assignment # and students name should appear on each page.

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Benchmarking Websites:

 

NOTE!  This is by no means a complete list.  If you find a site you think would be useful to the class, please let me know.  Thanks!

Australian benchmarking site/10 BM mistakes - www.benchmarkingplus.com.au

American Productivity and Quality Center  - www.apqc.org

The Benchmarking Network - http://www.benchmarkingnetwork.com

The Benchmarking Exchange - www.benchnet.com

Best Practices Benchmarking/Consulting, LLC - www.best-in-class.com

The Supply Chain Council - www.supply-chain.com

The SPI Council on Benchmarking: www.spinet.org 

Links to multiple industry consortiums

Arthur Andersen/KnowledgeSpace sites
Video resources: Since this course is being developed for CDRom, all students, regardless of location and enrollment type, will have access to streamed video files that will be placed on this site. These links allow you to view streamed video over the internet.  A fairly speedy connection is required (at least 56K).  Cable modems and LAN connections work best. Occasionally students experience problems with firewalls when attempting to use these videos.  Since these videos are provided as an extra service to students, no promise is made that they will be available at any specific time.  We attempt to have the links posted the day after class. They should be used only as a backup to your primary means of course delivery. Links will be updated as lectures become available.

Lecture 1 -  A   B   (only two parts)  

Lecture 2 -  A   B   C

Lecture 3 -  A   B   C

Lecture 4 -  A   B   (only two parts)

Lecture 5 -  A   B   C

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email questions, concerns and updates to brendaj@okstate.edu

Copyright 1999. Oklahoma State University
Created by Brenda Johnson
updated 02/12/02